dadu92 Privacy Policy – How We Handle Your Data

1. Introduction

This Privacy Policy explains how dadu92 — operating at dadu92.ws — collects, uses, stores, protects and in limited circumstances shares the personal information of people who register accounts, place bets or otherwise interact with the dadu92 platform. It applies to all Pakistani members and visitors regardless of how they access dadu92, whether through the website, a mobile browser or any future application.

We want this policy to be something you actually read and understand — not a wall of legal text designed to obscure what's happening with your data. Throughout this document we'll use plain language wherever possible, and we'll flag the most important points clearly so you don't have to hunt for them.

By registering a dadu92 account or continuing to use the platform after reading this Policy, you acknowledge that you have read and understood these practices. If you have any questions at any point, please contact us at [email protected] — we're glad to clarify.

2. Who We Are

dadu92 operates the online gaming and sports betting platform accessible at dadu92.ws. For the purpose of this Privacy Policy, dadu92 is the data controller — meaning we decide what personal data is collected and how it is used. Our contact address for all privacy-related enquiries is [email protected].

We have appointed an internal data compliance officer responsible for overseeing our data practices, handling member requests regarding personal data, and ensuring that the commitments in this Privacy Policy are met consistently across the dadu92 platform.

3. What Data dadu92 Collects

We only collect personal data that is necessary to provide the dadu92 service effectively. The categories below cover everything we hold about you as a registered member.

4. How dadu92 Collects Your Data

dadu92 receives personal data through several distinct channels depending on the nature of your interaction with the platform:

4.1 Directly from You

The majority of data we hold is information you provide voluntarily when registering a dadu92 account, completing identity verification, making a deposit or withdrawal, contacting our support team, or updating your account settings. You're always in control of what you provide — though some information is mandatory to access the full platform.

4.2 Automatically via Technology

When you visit dadu92.ws or use the platform, technical data is collected automatically by our systems. This includes your IP address, which helps us verify that you are accessing the platform from an eligible location, identify unusual login patterns and maintain platform integrity. Session data — which pages you visited, which games you opened, how long you played — is logged to support responsible gaming monitoring and platform analytics.

4.3 From Payment Service Providers

When you make a JazzCash, Easypaisa, NayaPay, SadaPay, IBFT or card transaction connected to your dadu92 account, the relevant payment provider sends us a transaction confirmation including your mobile wallet account number or masked bank reference. This data is used solely to match payments to the correct dadu92 account and process withdrawals to the correct destination.

4.4 From Identity Verification Partners

For high-value withdrawal requests, dadu92 may use a third-party identity verification service to cross-reference CNIC or NICOP data against official records. These partners are contractually bound to process identity data only for the specific verification task and to delete it promptly after. They do not retain your identity data for their own purposes.

5. How dadu92 Uses Your Data

Every use of your personal data at dadu92 is tied to a specific, legitimate purpose. We do not use data speculatively or beyond what is needed for the stated reason. Here is a complete breakdown:

• Account Management — creating and maintaining your dadu92 account, sending login security alerts, processing password resets and managing account settings.
• Payment Processing — matching incoming PKR deposits to your dadu92 wallet, processing withdrawal requests, detecting duplicate or fraudulent transactions, and maintaining PKR transaction records required for financial compliance.
• Identity Verification — confirming you are who you say you are before processing withdrawals above set limits, in line with anti-money laundering obligations.
• Fraud Prevention and Security — using device data, IP addresses and session patterns to detect suspicious login attempts, identify potential duplicate accounts and prevent unauthorised access to member wallets.
• Responsible Gaming — monitoring session duration, deposit frequency and bet size patterns to identify members who may be showing signs of problem gambling. dadu92 uses this data to trigger responsible gaming alerts, not to target members with additional marketing.
• Customer Support — accessing your account information and communication history when you contact the dadu92 support team, so we can resolve issues without making you repeat yourself every time.
• Platform Improvement — aggregated, anonymised behavioural data helps dadu92 understand how members navigate the platform and which features are most valuable, informing product development decisions.
• Legal and Regulatory Compliance — maintaining records as required by applicable law, responding to lawful authority requests, and reporting suspicious transactions as required under anti-money laundering regulations.
• Service Communications — sending transactional emails such as deposit confirmations, withdrawal notifications, account verification links and responsible gaming alerts. Marketing communications are only sent to members who have opted in.

6. Legal Basis for Processing

dadu92 processes personal data under the following legal bases depending on the specific use:

• Contract Performance — processing your data is necessary to operate your dadu92 account under the Terms and Conditions you agreed to at registration. This covers account management, payment processing and core platform features.
• Legal Obligation — certain data uses are mandatory under applicable law, including identity verification for large withdrawals, suspicious transaction reporting and record retention requirements.
• Legitimate Interests — uses such as fraud prevention, security monitoring, platform analytics and responsible gaming monitoring are processed under dadu92's legitimate interest in running a safe, well-functioning gaming platform. In each case we have assessed that this interest does not override your privacy rights.
• Consent — marketing communications and optional preference data are processed only where you have given clear, affirmative consent. You may withdraw consent at any time by updating your communication preferences in Account Settings or by emailing [email protected].

7. Sharing Your Data – Who Sees It

dadu92 does not share your personal data with third parties for their own commercial purposes. The only circumstances in which your data leaves dadu92's systems are:

7.1 Payment Service Providers

JazzCash, Easypaisa, NayaPay, SadaPay, Visa/Mastercard processing networks and IBFT banking infrastructure receive transaction data necessary to process your PKR deposits and withdrawals. These providers operate under strict data processing agreements and applicable financial regulations. They do not receive your gaming history or any personal data beyond what is required to complete the transaction.

7.2 Identity Verification Partners

Third-party CNIC/NICOP verification services, engaged only where required for withdrawal verification, receive name, ID number and document images as strictly necessary. All such partners are under contractual confidentiality obligations and process data only for the specific verification task.

7.3 Technology and Infrastructure Providers

Cloud hosting, data backup, live streaming infrastructure and security services used to operate dadu92 may process technical data in the course of providing their services. All such providers operate under data processing agreements that limit their use of data to providing the contracted service to dadu92.

7.4 Legal and Regulatory Authorities

dadu92 will disclose personal data to law enforcement, financial intelligence units or regulatory authorities where required by a lawful court order, regulatory direction or legal obligation. We do not volunteer data to authorities beyond what is legally required.

8. How Long dadu92 Keeps Your Data

dadu92 retains personal data for no longer than is necessary for the purpose it was collected for, subject to any legal obligation to keep records for a minimum period. Our standard retention periods are:

• Active Account Data — retained for as long as your dadu92 account remains active.
• Account Closure — following account closure or self-exclusion, most personal data is deleted or anonymised within 90 days, except where legal retention requirements apply.
• Financial Transaction Records — PKR deposit and withdrawal records including payment references are retained for a minimum of 5 years in line with financial compliance obligations.
• Identity Verification Documents — CNIC/NICOP copies and verification photographs are retained for a minimum of 5 years after account closure as required by applicable anti-money laundering regulations.
• Support Communications — live chat transcripts and email correspondence are retained for 2 years after the conversation closes, then deleted.
• Anonymised Analytics — aggregated, de-identified behavioural data may be retained indefinitely as it can no longer be linked to any individual member of dadu92.

9. How dadu92 Protects Your Data

The security of your personal and financial information is a core operational priority at dadu92 — not an afterthought. The following controls are in place across the platform:

10. Cookies and Tracking Technologies

dadu92 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file placed on your device when you visit dadu92.ws. The types of cookies we use are:

Essential Cookies

These are required for dadu92 to function at all — they maintain your logged-in session, remember your language setting, and enable the secure transmission of data between your device and our servers. These cookies cannot be switched off as doing so would break core platform functionality. No personal marketing data is derived from essential cookies.

Analytics Cookies

dadu92 uses anonymised analytics cookies to understand how members navigate the platform — which pages are most visited, where players drop off during the registration flow, how long sessions last on average. All analytics data is aggregated and anonymised before we review it. It does not identify any individual member of dadu92.

Security Cookies

Security cookies help dadu92 identify when the same device has been used to attempt multiple failed logins, detect session hijacking attempts, and distinguish legitimate members from automated bots. These cookies are essential to the security of your dadu92 account.

Preference Cookies

If you choose to save preferences on dadu92 — such as your preferred game lobby, deposit method or notification settings — preference cookies allow the platform to remember these choices across sessions. These are optional and can be cleared at any time by clearing your browser cookies.

You can manage or clear cookies through your browser settings at any time. Note that disabling essential cookies will impair your ability to use dadu92.

11. Your Data Rights

As a dadu92 member, you have clear rights over the personal data we hold about you. dadu92 is committed to honouring these rights promptly and without placing unnecessary obstacles in your way.

To exercise any of the above rights, email [email protected] with the subject line "Data Rights Request" and describe what you are requesting. dadu92 will acknowledge your request within 3 working days and fulfil it within 30 days. We do not charge a fee for data requests.

12. Children's Privacy

dadu92 does not knowingly collect personal data from anyone under 18 years of age. The platform is strictly for adults and all registration flows include an age declaration. If dadu92 becomes aware that a person under 18 has registered an account, that account will be closed immediately, all data will be deleted and any deposited PKR will be returned to the payment source.

If you are a parent or guardian and believe your child has created a dadu92 account, please contact [email protected] immediately. We take these reports seriously and will investigate and act without delay.

13. Changes to This Privacy Policy

dadu92 reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, new legal requirements, or feedback from our members. The effective date displayed at the top of this page is always the date of the most recent revision.

When we make material changes — ones that meaningfully affect your rights or how your data is used — we will notify registered dadu92 members via the email address on their account and via an in-platform notification banner, at least 7 days before the changes take effect.

Minor clarifications, corrections to typographical errors, or structural reorganisation that does not change the substance of our data practices may be updated without prior notice. Continued use of dadu92 after notification of changes constitutes acceptance of the revised Policy.

14. Contact dadu92 About Privacy

For any question, request or concern related to how dadu92 handles your personal data, please reach out through any of the channels below. The data compliance team reviews all privacy-related enquiries within 3 working days.